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Your reference looks like ORX-ENQ-1042. Give us that and the phone number you left with it, and we will show you what you asked for and where it has got to. Nothing is charged here and there is nothing to sign in to.

It is on the screen you saw when you sent it, and at the top of the WhatsApp message if you sent one. The number on its own is enough.

However you wrote it at the time — 050, +971, spaces or none. We ask for both so that only you can open your enquiry.

We are at Warehouse 6, Talal Complex, Dubai Investment Park 2, open Monday to Saturday.

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